Privacy Policy

Effective Date: March 28, 2024

This Privacy Policy describes how AcuteIQ ("we", "us", or "our") collects, uses, and discloses your information when you use our website and analytics software platform (the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, job title, organization name, and other details you provide when registering for the Service or contacting us.
  • Usage Data: Information about your activity on the Service, including browser type, device information, IP address, pages visited, and date/time of access.
  • Customer Data: Information you or your organization upload into the Service, including data from third-party systems and patient-related information (subject to applicable laws and agreements).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service;
  • Respond to inquiries and provide customer support;
  • Send important updates, security alerts, and administrative messages;
  • Monitor and analyze usage patterns;
  • Ensure compliance with applicable laws and our terms of service.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., hosting, analytics, support);
  • Law enforcement or regulators if required by law or to protect legal rights;
  • Affiliates or successors in the event of a merger, acquisition, or business transfer.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and customer data as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data, subject to any legal or contractual obligations.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information;
  • Object to or restrict certain processing;
  • Withdraw consent where we rely on it;
  • Contact us to exercise any of these rights at: info@acute-iq.com.

7. Third-Party Services

Our Service may contain links to third-party websites or tools. This Privacy Policy does not apply to those services, and we are not responsible for their content or privacy practices. Please review their privacy policies independently.

8. Children’s Privacy

Our Service is not directed to children under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Effective Date" or providing notice on the Site or via email. Continued use of the Service after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

AcuteIQ
Email: info@acute-iq.com
Website: app.acute-iq.com